Privacy Policy
At MANI CHAPTER, we respect your privacy and want you to understand how your information is used when you shop with us.
This Privacy Policy explains what information we collect, why we collect it, and how it may be shared when you visit https://manichapter.com, place an order, contact our support team, or interact with our marketing.
Information We Collect
When you place an order or contact us, we may collect information such as your name, email address, phone number, billing address, shipping address, order details, and any messages you send to our support team.
When you browse our website, certain technical information may also be collected automatically, including your IP address, browser type, device type, pages viewed, and how you interact with our site.
Payment information is processed by our payment providers. MANI CHAPTER does not directly store your full credit or debit card number.
How We Use Your Information
We use your information to process and deliver orders, send order and shipping updates, provide customer support, handle returns and refunds, prevent fraud, improve our website, and understand how customers use our store.
If you sign up for marketing emails, we may also send you product updates, new arrivals, offers, and other MANI CHAPTER news. You can unsubscribe at any time using the link in our emails.
Shopify and Payment Providers
Our store is hosted on Shopify, which provides the ecommerce platform used to operate our website and checkout.
Payments may be processed through Shopify Payments, Shop Pay, PayPal, card networks, digital wallets, or other payment methods shown at checkout. These providers process your payment information according to their own privacy and security practices.
Cookies and Tracking Technologies
We use cookies and similar technologies to keep the website working properly, remember preferences, understand site performance, and support advertising.
We currently use tools that may include Meta Pixel, Google Analytics, and TikTok Pixel. These technologies may collect information about visits, purchases, and interactions with our website in order to measure advertising performance and improve marketing.
Depending on your location, you may be able to manage certain cookie or tracking preferences through your browser or through any consent tools made available on our website.
Sharing Your Information
We only share personal information when it is reasonably necessary to operate our business.
This may include Shopify, payment processors, shipping and fulfillment partners, analytics providers, advertising platforms, email marketing providers, fraud prevention services, and customer support tools.
We may also disclose information where required by law or where necessary to protect our customers, our business, or our legal rights.
Shipping and Fulfillment
To deliver your order, we may provide your name, shipping address, phone number, email address, and order details to shipping carriers and fulfillment partners.
Only the information needed to process and deliver your order is shared.
Data Retention
We keep personal information for as long as reasonably necessary to process orders, provide customer service, meet accounting and legal requirements, resolve disputes, and protect against fraud.
Some transaction records may need to be retained for longer periods for legal, tax, or accounting purposes.
Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information, including the ability to request access, correction, deletion, or certain limits on how your information is used.
You may also have the right to opt out of certain forms of targeted advertising or data sharing where applicable.
To make a privacy request, contact us at support@manichapter.com. We may need to verify your identity before completing certain requests.
Data Security
We use reasonable measures to protect personal information. However, no online service or method of electronic storage can be guaranteed to be completely secure.
Children’s Privacy
MANI CHAPTER is not intended for children who are below the minimum age required to provide personal information under applicable law. We do not knowingly collect personal information from children in violation of applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time as our business, services, or legal requirements change.
The latest version will always be posted on this page with the updated date shown above.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us at email: support@manichapter.com