Shipping Policy

We want your order to arrive safely and with as little uncertainty as possible. Below is what you can expect after placing an order with MANI CHAPTER.

Order Processing

Orders are usually processed within 2 business days.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Business days do not include weekends or public holidays.

Shipping Times

For orders shipping to the United States, estimated delivery is generally 7–10 business days after shipment.

For the United Kingdom, Europe, and Australia, estimated delivery is generally 5–10 business days after shipment.

These time frames are estimates rather than guaranteed delivery dates. Delays may occasionally occur because of customs, local carriers, weather, holidays, or other circumstances outside our control.

Shipping Costs

Orders of $79 USD or more qualify for free standard shipping.

Orders below $79 USD are charged a flat shipping fee of $6.90 USD.

Any available shipping options and final shipping charges will be shown at checkout.

Tracking Your Order

Once your order ships, we will send you a tracking number by email.

You can track your shipment at 17TRACK by entering your tracking number at:

https://www.17track.net/en

Tracking information can sometimes take a short period of time to update after the parcel is handed to the carrier.

Incorrect Shipping Address

Please check your shipping address carefully before placing your order.

If you notice an error before your order has shipped, contact us at support@manichapter.com as soon as possible. We will do our best to update the address before fulfillment.

Once an order has been shipped, we may not be able to change the delivery address.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, you receive the wrong item, or your parcel appears to be lost in transit, contact us at support@manichapter.com.

Please include your order number and, where relevant, clear photos of the item or packaging. We will review the situation and help arrange a replacement, refund, or other appropriate solution.

For confirmed quality issues, incorrect items, or shipping damage, MANI CHAPTER will cover the reasonable costs associated with the return or replacement.

Customs and Import Charges

International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer and are determined by local authorities.

Questions About Shipping

If you have any questions about your order or delivery, contact us at support@manichapter.com.

Our customer support hours are Monday through Friday, 9:00 AM–6:00 PM.